Why Paynovate?

Paynovate is where dreams are shaped. Where bold initiatives are taken. Where your leadership, ownership and ability to follow-through are valued. As a growing e-money institution, we are bringing payment solutions to the next level – and you could be a part of that.

What we offer:

An amazing job in a stimulating, profitable and fast-growing sector. Payment solutions is a complex and constantly evolving field, where innovation is key.
A role where your impact will be tangible. We are a company of owners and believe in empowering people to their full potential.
A team of talented, motivated and thoughtful individuals, coming together as one to fulfil a common goal – delivering smart, simple and innovative solutions to our clients.
A dynamic environment full of growth and development opportunities, where your career could take its next major turn. People are our greatest strength, and as an employer, we choose to deliver to you as much you deliver to us.
A modern and friendly working environment, where work-life balance is enforced as a structural part of the organization (hello hybrid work!)
And of course, a comprehensive and market-competitive salary package: 32 days holiday, company performance-based bonus, meal vouchers, health insurance, guaranteed income insurance, pension and death insurance, phone, homeworking policy and allowance.

Ready for your new challenge?

We are in search of a versatile Technical Solutions Manager to lead our efforts in pre-sales consultations and the seamless execution of project implementations. This role is crucial for engaging with clients during the sales phase, clarifying their technical queries, and ensuring a consistent transition to project execution.

Your mission:

As Technical Solutions Manager, you act as the primary point of contact for technical inquiries in the pre-sales phase, ensuring clients' technical needs and requirements are thoroughly addressed.
You champion the understanding and articulation of key product features, bridging the gap between client expectations and our service delivery.
You facilitate seamless project implementations, ensuring projects are delivered timely, within scope, and on budget, while maintaining a consistent and high-quality client experience.
You align with stakeholders both internally and externally to communicate project status, ensuring transparency and proactive management of expectations throughout the project lifecycle.
You regularly report on project progress to internal teams and clients, using these updates to foster trust and maintain a collaborative environment.
You proactively identify, report, and escalate issues and delays to relevant stakeholders, demonstrating problem-solving skills to mitigate risks and keep projects on track.
You create and maintain comprehensive project documentation, ensuring all project details are accurately recorded and accessible for review and compliance purposes.
You solicit and leverage client feedback post-implementation to refine and enhance our service offerings, contributing to continuous improvement.

Is this you?

At Paynovate, we strive to put the right people at the right place. We want our employees to embody our values and ambitions, to help us deliver to our clients and contribute to Paynovate’s place in the market as a trusted partner of choice.

You are passionate about fintech and exhibit a deep knowledge of Acquiring and Banking services. You hold a bachelor degree in computer science/business/related field and bring a solid experience in fintech, banking or a related financial services sector.
Your project oversight capabilities and stellar client engagement skills make you particularly proficient in client-facing roles.
Your solid understanding of our product features (particularly in Acquiring and Banking) paired with your excellent communication skills allow you to effectively communicate with both clients and the team.
You are an expert at managing your time. Your outstanding organizational skills allow you to work efficiently on projects.
English is like a second language to you. You are ideally at ease using either French or Dutch to communicate within the team, and any other European language skill is a plus.
Project Management tools such as Wrike or Jira are ideally familiar to you but not a main focus.
Autonomy, agility and excellence are your motto.
You are at ease working in an international environment and love interacting with other cultures.
Compliance is your watchword. You find the idea of working for a regulated environment rewarding and enticing.

If this is you, then apply now and join us on our thrilling adventure!